![]() If it's a device confirmation email you're looking for, search for "New Device Confirmation" in the subject line. Search for in your email provider's search function, which should locate all emails from us, even if they've been directed to other folders. Review all of your folders, filters, and labels (e.g., Gmail's Social and Promotional labels/tabs) sometimes a filter will move the email out of the inbox. Be sure to add your specific email provider (Gmail, Yahoo, Outlook, etc.) in your search. A quick Google search for "how to check my spam settings" should show you how to change these settings. If you haven't received an email that you're expecting, here are some things to try:Ĭheck your spam and trash folders. Some email providers automatically filter our automated messages as spam. When our support team investigates these cases, they find that the email has in fact been sent from our system. It might be an automated email (e.g., password reset, device confirmation, ID verification, etc.), or in some cases it could be an email from Coinbase Support. There may be times when you don't receive an email that you're expecting from Coinbase. ![]()
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